PayPal will eliminate roughly 2,500 positions, or 9% of the world’s workforce.
January 26, 2026 0 Comments

In an internal letter to staff on Tuesday, CEO Alex Chriss said that Paypal would eliminate 2,500 jobs, or 9% of its global workforce. CNBC was able to examine the letter. According to Chriss, the layoffs will occur throughout the year and will impact both current positions and job postings that PayPal had intended to fill. By the end of the week, affected employees will be informed. In the message, Chriss stated that PayPal will “continue to invest in areas of the business we believe will create and accelerate growth” and that “across our organization, we need to drive more focus and efficiency, deploy automation, and consolidate our technology to reduce complexity and duplication.” PayPal announced a push into AI features last week. It was Chriss’s first significant announcement since taking over as CEO in September from Intuit, the financial tech firm that created TurboTax. A quicker checkout process, consumer app redesign, and AI-powered merchant suggestions are some of the AI features. Chriss referred to it as the start of PayPal’s

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